01Respect pricing policies
We follow the pricing policies agreed for the products we carry.
We review your applicable minimum advertised price (MAP) and promotional rules as part of discussing a product line. Clear expectations help us represent your products consistently.
02Agree on sales channels
We discuss where your products may be sold before listing.
Retail permissions are specific to each supplier and product line. We review marketplace restrictions with you and do not treat a wholesale account as blanket permission for every channel.
03Represent products accurately
We use accurate descriptions, images and product details.
We work from reliable product information and approved brand assets. Where an existing marketplace listing applies, we review it rather than creating unnecessary duplicate detail pages.
04Keep sourcing records
We keep invoices and purchasing records for the stock we buy.
Traceable purchases help answer product and supply-chain questions. We work to keep supplier details, invoices and product identifiers organized.
05Honor payment terms
We pay according to our agreed purchasing terms.
Order quantities, prices and payment arrangements are discussed before an order is placed. We do not publish blanket volume or reorder guarantees.
06Keep communication clear
You work directly with the person reviewing your line.
We aim to make the conversation practical: the product details, the next step and any outstanding questions. If something changes, we discuss it rather than leave you guessing.