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Our commitments

Our commitments to brands

What we agree to before we buy and sell your products.

Become a supplier

What we commit to

Respect pricing policies

We follow the pricing policies agreed for the products we carry.

We review your applicable minimum advertised price (MAP) and promotional rules as part of discussing a product line. Clear expectations help us represent your products consistently.

Agree on sales channels

We discuss where your products may be sold before listing.

Retail permissions are specific to each supplier and product line. We review marketplace restrictions with you and do not treat a wholesale account as blanket permission for every channel.

Represent products accurately

We use accurate descriptions, images and product details.

We work from reliable product information and approved brand assets. Where an existing marketplace listing applies, we review it rather than creating unnecessary duplicate detail pages.

Keep sourcing records

We keep invoices and purchasing records for the stock we buy.

Traceable purchases help answer product and supply-chain questions. We work to keep supplier details, invoices and product identifiers organized.

Honor payment terms

We pay according to our agreed purchasing terms.

Order quantities, prices and payment arrangements are discussed before an order is placed. We do not publish blanket volume or reorder guarantees.

Keep communication clear

You work directly with the person reviewing your line.

We aim to make the conversation practical: the product details, the next step and any outstanding questions. If something changes, we discuss it rather than leave you guessing.

What we agree up front

Every product line has its own requirements. We discuss pricing, permitted sales channels, product information and payment terms before making a purchasing decision.

Ask about requirements